Privacy Policy

Effective Date: 7/14/2025

Welcome to our store! We are a small, family-run business operating from the Lehigh Valley, PA. Your privacy is very important to us, and we want you to feel comfortable shopping with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website. 

1.  Information We Collect:

When you visit our website or place an order, we may collect the following information:

• Your name
• Your phone number
• Your email address
• Your shipping address
• Your payment information (securely processed by third-party payment services, we do not store this information)
• Any other information you choose to provide (such as contact forms or product questions)

We also collect basic website usage data (like pages visited and time spent on our site) to help us improve our service. This data is collected anonymously through cookies.

2.  How We Use Your Information:

We use your information to:

• Process and ship your orders
• Contact you about your purchase or respond to inquiries
• Improve our website and customer service
• Send occasional updates or promotions (only if you’ve opted in)

We do not sell or share your personal information with third parties for marketing purposes.

3.  Share Your Information:

We only share your information with:

• Shipping carriers to deliver your orders 
• Payment processors to securely handle your payments / transactions
• Service providers (like website hosting) who help us operate our online store

All partners are required to protect your information and only use it as needed to support our business.

4.  Your Rights:

You Can: 

• Request to view, update, or delete your personal information
• Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our promotional emails
• To make any of these requests, contact us at: info@qosbricks.com

5.  Security:

We take all reasonable steps to protect your information, including using secure payment processors, using SSL on our website, and keeping our website software up to date.

6.  Changes To This Policy:

We may update this Privacy Policy from time to time. If we make significant changes, we’ll post them on this page.